- PHONE: Call 1-800-245-4525, anytime, from US and Canada
Outside of the US and Canada, please call 650-513-7555, from 8:30am to 4:30pm, Pacific Time, Monday through Friday.
- FAX: Fax this completed form, with credit card payment to 650-513-7035.
- Check or Money Order: If you would like to order by mail, please provide your shipping address, email address, and name, and send with payment for US$6.99 (for US and Canadian residents) OR US$12.99 (for all other delivery destination/s). This price includes regular shipping and handling fees; expedited delivery options available and additional - see below; PLUS applicable sales tax and duties/import fees. Applicable import fee, duties will be charged separately by your local customs offices). Please make check payable to Electronic Arts (US $, Drawn in US or Canadian Bank). Residents of these states, please add sales tax: CA- 8.25%; FL- 6%; IL- 6.25%; KY- 6%; MA- 5%; MN- 6.5%; NC- 6%; NJ- 6%; NY- 8.25%; OH- 7%; TX- 8.25%). Please mail your complete order to:
Electronic Arts
Attn: UO UPGRADE OFFER
P.O. Box 9013
San Mateo CA 94063-9013.
- Shipping Prices:
To United States:
Regular Delivery - INCLUDED (5-10 business days)
UPS BLUE - ADD US$5.00 (2 business days)
UPS RED - ADD US$11.00 (next business day from date of shipment)
To Canada:
Regular Delivery - INCLUDED (5-15 business days)
Expedited Delivery - ADD US$15.00 (2-4 business days - not including custom and import process)
To all other destinations (Except Japan)
Regular Delivery - INCLUDED (5-15 business days)
Expedited Delivery - ADD US$20.00 (2-4 business days - not including custom and import process)
To Japan:
Please check our Japan office at:
http://www.japan.ea.com/archive/uo/upgrade.html
Phone: +81-3-3345-4333 (MC Juchyu Center)
Fax: +81-3-3345-4342 (MC Juchyu Center)
MCOperator@media-com.co.jp
Business Hour: 10:00-19:00 (weekdays only)
Shinjuku Green Tower Bldg.
3rd Floor, 14-1
Nishi-shinjuku 6-chome
Shinjuku-ku, Tokyo, 160-0023
Note: Delivery times listed below are estimates and may vary depending on delivery destinations. You will be notified via email, when we ship your order. Please calculate your delivery schedule from date we ship (or when you received the confirming email from us) - not just from the date when you placed the order! We only process deliveries during normal business hours. Deliveries outside of the US are subject to longer delivery timeline, import duties, tax and certain restrictions.
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